Intelligent Apps

Ten years ago, you would have been hard pressed to find a single business application driven by machine learning. Ten years from now, you won’t find one that isn’t.

Data and Analytics will be a driving force of this change.

Trend No. 2: Intelligent Apps and Analytics

Over the next few years every app, application and service will incorporate AI at some level. AI will run unobtrusively in the background of many familiar application categories while giving rise to entirely new ones.

Challenge your packaged ERP software and service providers to outline how they’ll be using AI to add business value in new versions in the form of advanced analytics, intelligent processes and advanced user experiences.

Intelligent apps also create a new intelligent intermediary layer between people and systems and have the potential to transform the nature of work and the structure of the workplace, as seen in virtual customer assistants and enterprise advisors and assistants.

We envision intelligent apps as a way of augmenting human activity, and not simply as a way of replacing people. Augmented analytics is a particularly strategic growing area that uses machine learning for automating data preparation, insight discovery and insight sharing for a broad range of business users, operational workers and citizen data scientists.

Gartner